Cyventine

Who we are

Cyventine is made available by Key Pharmaceuticals Pty Ltd. This website provides general product information, quit smoking support resources and contact pathways for consumers and healthcare professionals.

Information we may collect

Depending on how people use the website, we may collect:

Contact details provided through forms or email links, such as name, email address, phone number and message content.
Technical information such as IP address, browser type, device information, pages viewed and approximate location.
Cookie consent choices, display preferences and analytics information used to understand aggregate website performance.
Healthcare professional access information where a restricted section of the website requires confirmation or sign in.

How we may use information

We may use personal information to respond to enquiries, provide requested resources, operate and secure the website, remember consent and accessibility preferences, improve content and understand how visitors use the site.

Cookies and analytics

The website may use essential cookies for security, accessibility settings, cookie consent and basic site functionality. With consent, analytics cookies may help measure page views, interactions and general usage patterns so the website can be improved.

Visitors can update browser settings to limit cookies. Some features may not work as expected if essential cookies are blocked.

Sharing information

We may share information with service providers who support website hosting, analytics, security, email delivery, enquiry handling or other business operations. These providers should only use information as needed to provide services on our behalf.

We may also disclose information where required by law, regulation, a court order, a safety obligation or a product quality process.

Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. No website transmission or storage system can be guaranteed to be completely secure.

Access and correction

Visitors may request access to personal information held about them or ask for corrections where information is inaccurate, incomplete or out of date.

Contact

For privacy questions, please contact cyventine@keypharm.com.au. For product advice, speak to your pharmacist or healthcare professional.