This Privacy Notice applies specifically to the Cyventine mobile application (App) operated by Key Pharmaceuticals Pty Ltd ("we" or "us" ).
This Privacy Notice sets out how we handle your personal information and how to contact us if you have any queries about such handling of your personal information as it relates to the Cyventine App.
The Cyventine App is designed to provide product-related information, reminders, educational content, and user support tools.
Information We Collect
When you use the Cyventine App, we may collect the following information that you voluntarily provide:
- Your age bracket
- App preferences and settings
- Information relating to your use of the application e.g. non-identifiable milestone/activity data about how the app is being used. This information does not correlate back to an individual user.
The more detailed information needed for the App to function, such as start date/time and where you are within their schedule, is held locally on your device, and is not stored by us against user profile.
Information Use
Information collected is solely for the purposes of Analytics and Usage Data. This data is anonymous and is used in aggregation, providing analytics information to help us understand how users interact with the application and to improve its performance and user experience.
Analytics data is not used to identify individual users.
Information Sharing
We do not sell the information collected. Information collected through the Cyventine App is not disclosed to third parties for marketing purposes.
We may share information with service providers who assist in operating or maintaining the application and who are bound by confidentiality obligations.
App Notifications
The Cyventine App may send push notifications, reminders, or alerts where you have enabled these features on your device.
You may disable notifications at any time through your device settings.
Your Choices
You may:
- Decline to provide optional information;
- Disable notifications through your device settings;
Children's Privacy
The Cyventine App is intended for use by adults as the Cyventine product is indicated for adults 18-65 years only. We do not knowingly collect personal information from children under the age required by applicable privacy laws without appropriate parental or guardian consent.
International App Stores
The Cyventine App is distributed through the Apple App Store and Google Play Store. Apple and Google may independently collect information in accordance with their own privacy policies. Users should review:
How to contact us
You may contact our privacy officer by emailing ‘privacy@keypharm.com.au’. Our Privacy Policy is published on our website https://www.keypharm.com.au/privacy-policy/.
Changes to this Privacy Notice
We may update this Privacy Notice from time to time. Any updates will be published on Cyventine.com.au